GUARANTEE 14 DAYS *MONEY BACK* 

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Corals that was damaged due to removed from the plug by the buyer are not acceptable. Coral has to be on original frag plug for 14 days.

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All Sales are Final. When you buy corals from us you automatically agree on our policy.

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Return and refund:

DOA Policy (dead on arrival)

If a coral is DOA please take clear pictures of coral in arrived container and then after you properly acclimate coral (check how to acclimate coral guide) make more pictures in the tank under normal water conditions and lighting after delivery and contact us. Some corals need more time to acclimate and may not look like on picture right away. A refund of the coral will be as store credit via a coupon code, or can be replaced with your next order. We will send new coral, but shipping on you. If first shipping option didn't work well due to delay than we recommend to try other shipping options (check our shipping options). We are not accepting pictures of corals without water.

 

We are not liable for shipping delays due to inclement weather, and or any other shipping liability. 

We are not liable for delays caused by shipping companies.

We are not liable for any damages that might occur whilst your items are in transit en route for delivery.​

We appreciate your business and look forward to serving you in any way we can! Your satisfaction is our top priority and we will do everything possible to accommodate your needs.

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